Site Policies
Clear, transparent policies to protect your rights, clarify our responsibilities, and ensure a trustworthy experience.
SMS Terms & Conditions
Effective Date: May 15, 2025
SMS Consent Communication
Enso Law LLP respects your privacy. Any phone numbers collected through our SMS opt-in process will be used exclusively for firm communications and will not be shared with third parties for marketing purposes.
Types of SMS Communications
If you have consented to receive text messages from Enso Law LLP, you may receive messages related to your legal matters or client relationship, including but not limited to appointment reminders, case status updates, billing notices or inquiries, and document delivery notifications.
Example Message
"Hello, this is a reminder of your upcoming meeting with Attorney Welch at Enso Law on Friday, May 17 at 3:00 PM. Reply STOP to opt out of SMS messages from Enso Law."
Message Frequency
Message frequency may vary based on your individual legal matters or case status. You may receive up to 2 SMS messages per week regarding appointments, billing updates, or client notifications.
Messaging Fees
Standard message and data rates may apply depending on your mobile service provider’s plan. Fees may vary for domestic and international recipients.
Opt-In Method
You may opt in to receive SMS messages from Enso Law LLP by verbally consenting during a client intake call or consultation, submitting your phone number via our website contact form, and completing a paper or digital consent form during onboarding.
Opt-Out Method
You may opt out of receiving SMS messages at any time.To do so, simply reply “STOP” to any Enso Law text message. You may also request removal by contacting us directly at info@enso.law or (213) 314-0028.
Help
If you are experiencing any issues with our SMS service, you may reply with the keyword HELP to any message, contact us at info@enso.law, call our office at (213) 314-0028, or visit our Privacy Policy and Terms and Conditions. If you prefer not to receive SMS messages, you may opt out at any time or leave the SMS consent box unchecked during intake.
Standard Messaging Disclosures
Message and data rates may apply. You may opt out at any time by replying “STOP.” For assistance, text “HELP” or contact us through the options listed above. Message frequency may vary depending on your case and preferences.
Privacy
Effective Date: May 15, 2025
Guiding Principle: You control how we handle your personal information.
This Privacy Policy describes how Enso Law LLP (“Enso Law,” “we,” “our,” or “us”) collects, uses, and safeguards the personal information you provide on our website, www.enso.law, or in the course of receiving our legal services. It also outlines your choices regarding how we use and share your information and how you can access and update it.
What Information Do We Collect and How Do We Use It?
We collect personal information that you voluntarily provide to us, including contact details (e.g., name, email, phone number), case-related or legal matter information, billing and payment information, and communications and interactions with our firm.
We may also automatically collect limited technical information from visitors to our website, such as IP addresses and usage data, to improve site performance and security. We use this information to communicate with you, provide legal advice and services, administer case matters, send firm updates or newsletters (you may opt out), and fulfill our legal and ethical obligations.
When and Why We Share Your Information
We do not sell your personal information. We only share it when necessary to provide services or comply with the law, including with third-party service providers (e.g., cloud storage, billing processors, IT support) who are contractually obligated to keep your information confidential, with courts, opposing counsel, or legal authorities as part of your representation, when required by law, subpoena, or court order, and with your prior consent or instruction. We may also disclose de-identified or aggregate data that cannot be linked to any individual.
How We Protect Your Information
Enso Law takes appropriate security measures to protect your information, including encryption of sensitive data, secure servers and internal access controls, and regular monitoring for vulnerabilities.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission or storage is 100% secure. If you have questions about security on our site or systems, please contact us.
Your Control and Access
You may request to access or update your personal information, opt out of email communications, withdraw consent for processing (when applicable), request deletion of your personal data, subject to our legal and professional obligations. To do so, please contact us at admin@enso.law.
Cookies and Tracking
Our website may use cookies or similar technologies to enhance your browsing experience. These are used solely for site functionality, not for advertising. You can adjust your browser settings to disable cookies if preferred.We do not track your behavior across third-party websites, nor do we use your information for targeted advertising.
Social Media and Third-Party Services
Our website may contain links to social media or third-party services. These features may collect information such as your IP address or browsing behavior. Your interactions with such platforms are governed by their respective privacy policies, not ours. We are not responsible for the privacy practices of websites we do not control.
Legal Disclosures and Retention
We may retain your information as required by law, as necessary to represent you in legal matters, to comply with our ethical and regulatory duties we may disclose your information to comply with legal processes, protect your rights or the rights of others, prevent fraud, or respond to lawful government requests. In the event of a merger or dissolution of the firm, we will notify you regarding any changes in control of your data.
Publicly Shared Information
Please do not share sensitive or confidential information in public forums such as comment sections or social media. We are not responsible for information you voluntarily disclose in public-facing platforms.
Changes to This Policy
We may update this Privacy Policy to reflect changes in law, our services, or best practices. Any material changes will be communicated on our website and, where applicable, via email prior to the effective date.
Contact Us
If you have any questions about this policy or our data practices, please contact:
Enso Law LLP
600 Wilshire Blvd, Suite 890
Los Angeles, CA 90017
admin@enso.law
(213) 314-0028